Quality Improvement (9th Edition) provides a comprehensive introduction to the principles, methods, and tools used to achieve continuous quality improvement in manufacturing and service organizations. The book covers quality management concepts, Lean enterprise, Six Sigma, statistical process control (SPC), process capability analysis, acceptance sampling, reliability engineering, and design of experiments, together with Taguchi methods for robust product and process design. It also discusses quality planning, customer satisfaction, benchmarking, ISO 9000 standards, problem-solving techniques, and continuous improvement strategies supported by practical examples and case studies. Integrating statistical methods with quality management practices, the book serves as an essential textbook and reference for students, quality professionals, and engineers in industrial, manufacturing, and mechanical engineering.

Ngôn ngữ:	eng
Tác giả:	Besterfield, Dale H.
Thông tin nhan đề:	Quality Improvement
Nhà xuất bản:	Pearson
Loại hình:	Giáo trình sách, tham khảo / Bộ sưu tập: Cơ khí
Mô tả vật lý:	254p.
Năm xuất bản:	2014