This book is a teacher's guide designed for teaching English within the hospitality and food service sectors. The curriculum targets students undergoing training or preparing for careers in hotels, restaurants, and catering, focusing on the ability to use English in real-life interactions with customers. Content covers professional scenarios such as greeting and welcoming guests, making hotel reservations and restaurant bookings, bar service, taking orders, presenting food and wine, handling requests and complaints, providing directions and facility information, resolving issues, and managing bill payments and related inquiries. The book also addresses the work environment, occupational health and safety, telephone communication, job searching, and job interviews. It emphasizes industry-specific vocabulary, functional communication patterns, and practical English skills relevant to the hospitality and food service industries. The Teacher's Book provides a framework for instructors to implement classroom communication and practice activities.

Ngôn ngữ:	eng
Tác giả:	Stott, Trish, Revell, Rod
Thông tin nhan đề:	Highly Recommended: English for the Hotel and Catering Industry Teacher's Book
Nhà xuất bản:	Oxford University Press
Loại hình:	Giáo trình sách, tham khảo / Bộ sưu tập: Ngoại ngữ
Mô tả vật lý:	63p.
Năm xuất bản:	2004