Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products, and Your People by Joseph A. Michelli offers insights into how Starbucks built its brand by focusing on five key principles that drive customer satisfaction, employee engagement, and product excellence. The book reveals the leadership and business strategies behind Starbucks' success and provides actionable lessons for business leaders who want to create a culture of connection within their organizations. Leading the Starbucks Way provides a detailed look into how Starbucks' leadership principles have guided the company to success. The book offers valuable lessons for businesses of all sizes, emphasizing the importance of creating strong customer connections, maintaining a commitment to excellence, and fostering a culture of innovation.

Mã ngôn ngữ:	eng
Chỉ số phân loại:	658.4
Tác giả:	Michelli, Joseph A
Thông tin nhan đề:	Leading the Starbucks way: 5 principles for connecting with your customers, your products and your people
Xuẩt bản,phát hành:	US. McGraw-Hill Education, 2014
Mô tả vật lý:	286p.
Từ khóa:	Leader. Operation. The secret to success

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