Tóm tắt nội dung
The Handbook of Communication Skills provides a comprehensive overview of interpersonal communication skills from theoretical, practical, and applied perspectives. The book conceptualizes communication as a form of skilled performance and examines core skills such as nonverbal behaviour, questioning, reinforcement, explaining, self-disclosure, listening, humour, and persuasion. It also explores how communication skills can be applied in specific contexts, including assertiveness, group interaction, negotiation, mentoring, coaching, and relational communication. Specialised chapters address communication in employment, cognitive, counselling, therapeutic, and appraisal interviews. The final section focuses on the research, theory, and practice of training communication skills. Combining theoretical frameworks, empirical research, and practical applications, the handbook is a valuable resource for students, researchers, educators, and professionals working in communication, psychology, health, business, and education.
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